Open Dental Cloud
Important Disclaimer: Open Dental Cloud (ODC) is an independent service provider and is not affiliated with, endorsed by, or sponsored by Open Dental Software, Inc. All trademarks and brand names mentioned are the property of their respective owners.
Hosting Options
There are three popular configurations for hosting open dental in the cloud.
Config 1 - Hosted by Open Dental(tm)
Open Dental(tm) will setup and maintain your server in their datacenter and give you front end access to open dental.
Details on their website
here
Pro/Con
Pro: Easy to implement/ turn key.
Con: limited menu of integrations and ongoing support options.
Config 2 - Hybrid Hosted Open Dental
You buy a physical server and configure it to be used by multiple dental offices with remote access tools (RDP, VPN) Pair this with colo datacenter for maximum uptime.
Pro/Con
Pro: Super affordable, full access.
Con: Requires IT oversight, fairly complex
Config 3 - Self Hosted Open Dental Cloud
We spin up a server on Azure, Google Cloud or AWS, configure it to be used by multiple dental offices and maintain it for a low monthly fee.
Pro/Con
Pro: Affordable, Reliable, Full access
Con: Very complex setup (hire us)
Multiple Locations
There are 12 different options for handling the database.
Seperate Database
Single Database
Galera Cluster
Separate Databases:
Each location has their own server hosting their own Open Dental database.
Best for:
- Each location is entirely separate
- Patients do not see providers at other locations
Separate Databases With Remote Access:
Each location has their own server, hosting their own Open Dental database.
A Remote Access program would allow users to view data at other locations.
Best for:
- Locations are mostly separate
- Patients do not routinely see providers at other locations
- Users occasionally need to access data at the other location
Separate Databases using CEMT:
Each location has their own server, hosting their own Open Dental database.
Using the Central Enterprise Management Tool ( CEMT ), users can quickly access the databases at other locations. All locations must be on the same VPN.
Best For:
- There are more than two locations
- Patients mostly see the same provider, but may vary as needed
- Users routinely need access to the data at another location
- A headquarters location needs access for Production & Income reporting, billing, claims, scheduling, or other routine processes.
Single Database using VPN:
One location hosts a shared database for all offices.
Best for:
- The organization is using Clinics
- Patients routinely see providers at other locations
- Users routinely need access to data for each location
- Each location has high speed internet and there are fewer than *5 locations
Single Database using Middle Tier:
Middle Tier isolates the database, improving speed and security by preventing client workstations from directly accessing the database.
The server program sits between the database and the client machines.
Workstations are ordinary thick clients running the full Windows version of Open Dental.
Best for:
- The organization is using clinics
- There is a large local network that might be shared with non-users of Open Dental (like a college campus or hospital).
- Each location has consistent and high-speed internet
Single Database with Terminal Server:
One location hosts a single database for all locations.
Terminal Servers allow multiple login sessions at the same time for RDS sessions or RemoteApp, but with limitations and restrictions on what the user can do or see within the connection.
Best for:
- The organization is utilizing clinics
- Less overhead and less configuration than a VPN
- Only need to set up one server with secure access to a single IP.
- If the organization expands, only need to set up a load sharing server
Single Database with Load Balancing Server in Terminal Server:
One location hosts a single database for all locations.
Rather than directly connecting to the server at the main location, locations access a load balancing server.
Best for:
- The organization is utilizing clinics
- The organization has a lot of users. Helps relieve slowness due to bandwidth restrictions
Single Database with Direct Connection, using Thick & Thin Clients:
One location hosts the database for all location.
Best for:
- The organization is utilizing clinics
- The organization has a lot of users. Helps relieve slowness due to bandwidth restrictions
Single Database using 1-Way Replication
Utilizing 1-Way Replication.
Best for:
- Organization has many workstations
- Helps resolve slowness when running reports or backups
Single Database using Daisy Chain Replication
The Replication forms a ring.
All the databases together are referred to as a single virtual database.
Best for:
- The organization has 5 or fewer physical servers.
- The organization has multiple locations and is utilizing clinics
- The organization has mobile units that service different areas (nursing homes, students, etc)
- A skilled database administrator is available to monitor replication
- A stable internet connection is not always available. Each location can continue to function normally even if the internet connection is lost.
Single Database with Open Dental Cloud
Utilizing the Open Dental Cloud service.
Best for:
- The organization is using clinics
- Patients routinely see providers at other locations
- Users routinely need access to data at other locations
- The locations have a consistent and high-speed internet connection
- The office wants to eliminate server upkeep
Galera Cluster:
Single Database using Daisy Chain Replication
Note:
- Galera Clustering is only available on Linux, and only supports InnoDB.
- If considering a Galera Cluster for locations, please contact Open Dental support and speak with the Implementations Team to discuss what version of MariaDB or MySQL will work best.
Best for:
- The organization has large databases.
- The organization has a large number of workstations/clients.
- The organization has a skilled IT team to manage the cluster.
Advantages of a Galera Cluster include:
- Redundancy
- Load Balancing
- Scalability
Dental Integration Tutorials (Paid Content)
Migrating an Old Server to Hybrid Cloud Server
Setting up a New Open Dental Cloud Server
Optimizing a Cloud Server for Speed & Security
Setting up Physical as failover for open Dental Cloud

Consulting Options
DIY Tutorials
1 year access
Gain access to our tutorial content prepared for Dental Integrators on many different setups, migrations and deployments of Open Dental.
$149.99
Most Popular
Strategy Session + DIY
1 Hour Consult + 1 Year Tutorial
Book a 1 hour consultation with an experienced Dental Integrator to get the best solution and a curated tutorial list.
Full access to all tutorials for 1 year.
$299.99
Total IT Management
Free Consultation
Fill out the form below and we will match you with a member of the Dental Integrators Association that is near your HQ.
FREE*

“I have tried other products that worked fine, but this one is certainly the best of them all. It brings efficiency to a new level of simplicity.”
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We Fly Frequently
We have clients from New York to Hawaii and every where in between. Schedule a strategy meeting with us using the link below, and we'll drop in on our next connection to meet your staff and better understand your organization.
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